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Past projects led by TimesPi Consulting include the following:
Providing expert insight into the European
online travel market, its structure, revenue models, key players
and trends to support the investment decision of VC firms.
Developing and implementing a fully
automated retail incentive programme used by international
airlines to support their global sales effort.
Managing the integration of an acquired hotel
distribution business with gross sales in excess of £500M and
gaining £7M in cost synergies.
Integrating multiple online businesses onto
a single global technology platform, which generated saving of
£5M in annual operating costs.
Setting the on-shore/off-shore strategy for a
£1B UK based business, combining cost reductions with sales
improvements.
Managing the divestiture process of a
business with £150M in gross sales.
Implementing knowledge database and workflow
management systems at a UK county council, resulting in £200K in
annual savings and gaining positive ROI within 6 months.
Developing and running the online staff
training and assessment systems for one of the world’s leading
global airlines, which is used by over 1,200 call centre agents
around the world.
Leading the business turn-around of a
specialty travel business, reversing 3-4 year period of sales
declines and returning the business to profitability within 18
months.
Creating and running on an interim basis
the world’s first online travel management company (TMC) and
growing it into a £75M business in 12 months.
Developing a new Sales Incentive Plan (SIP)
for a 100-seat virtual call centre, reducing costs by 11% while
gaining full support from the sales staff.
Planning the market entry into the £5B UK
managed corporate travel market by a major international travel
retailer.
Co-leading a project to help the world’s
leading GDS to formulate its European online strategy.
Developing and launching a European online
business and running the company on an interim basis as COO.
Developing the pan-European expansion of an
online business.
Developing the framework for a pan-European
travel franchise system.
Developing the e-commerce strategy for a
leading European airline.
Developing a global “follow-the-sun” call
centre concept that led to the introduction of a joint call
centre operation for a major airline alliance.
Leading the project to create direct links
into suppliers' reservation systems for a major online
distributor.
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